FAQ
Frequently Asked Questions (FAQ)
1. When will my order ship?
Orders are processed within 1–3 business days.
2. How long is delivery?
For U.S. orders, delivery takes 7–14 business days. Times may vary during holidays.
3. How do I track my order?
Once your order ships, you’ll receive a tracking number by email. You can also track it on our Track Order page.
4. I entered the wrong address. Can I change it?
If your order has not been shipped yet, email us within 12 hours at support@valorbuy.com.
5. What is your return policy?
We accept returns within 30 days of delivery. Check our Refund Policy for more details.
6. Do you offer order cancellations?
Yes, within 12 hours after placing your order.
7. Do you offer customer support?
Absolutely! Contact us at support@valorbuy.com. Our support team replies within 24–48 hours.